Help Center

Find answers to common questions about PoultryManager's features, pricing, and how we help you manage your farm better.

Getting Started

Common questions related to getting started.

How can I become a customer?

Simply fill out the 'Get Started' form on our website. Our team will verify your details, and you will receive a confirmation email on your registered email ID. Once confirmed, you can get started managing your farm with confidence.

Is there a free trial?

We offer personalized demos where we walk you through the platform using your actual farm data. This ensures you see exactly how PoultryManager fits your specific operational needs before committing.

Do you provide training for my staff?

Yes. Professional and Enterprise plans include guided onboarding. For all users, we provide a comprehensive library of video tutorials and step-by-step documentation.

Technical & Data

Common questions related to technical & data.

Is my farm data secure?

Absolutely. We use industry-standard AES-256 encryption for data at rest and SSL/TLS for data in transit. Your data is stored in secure cloud environments with daily automated backups.

Can I access the platform without internet?

PoultryManager is a cloud-based platform designed for real-time synchronization. While you need an internet connection to sync data, our mobile interface is optimized to work efficiently even on low-bandwidth 3G/4G connections commonly found in rural areas.

Can I export my reports for my accountant?

All financial transactions can be exported in Excel formats with a single click.

Platform Features

Common questions related to platform features.

Can I manage multiple farm locations?

Yes. Our platform is built for multi-farm management. You can see consolidated reports for all your locations or drill down into specific sheds from a single owner dashboard.

Who owns the data I enter into PoultryManager?

You do. Your data is your property. We simply provide the secure infrastructure and tools to manage and analyze it. We have a strict zero-sharing policy with third parties.

How many users can I add to my account?

All our plans support unlimited users. You can add General Manager, farm managers, feed managers, and egg traders with specific role-based access permissions to ensure data integrity.

Still have questions?

Can't find the answer you're looking for? Our support team is ready to help you with any specific queries about your farm operations.